Telegram bot for business. AI that answers for you.
Rdood connects a Telegram bot to its AI assistant, so people who message your bot get answers in Arabic or English, in the voice you set and from your own Knowledge. Those chats land in the same shared inbox as WhatsApp, Instagram and Messenger.
- What it is
- A Telegram bot connected to Rdood's AI assistant
- Connection
- A BotFather token, connected with you by the Rdood team
- Read status
- No delivered or read ticks on Telegram
- Where chats go
- Shared with WhatsApp, Instagram and Messenger
One bot. Full assistant.
Whoever writes to the bot gets the same assistant that answers on your other channels.
Answers whoever writes
Rdood's AI assistant replies to everyone who messages your Telegram bot, in Arabic, including Iraqi dialect, or in English, in the voice you set.
Same Knowledge as elsewhere
It answers from the products, prices and policies in your Knowledge, so a Telegram customer hears what a WhatsApp or Instagram customer would hear.
Sends text, photos, voice notes
In a Telegram chat, the assistant and your team can send text, your shop's photos, recorded voice notes and documents.
Takes in more than text
Videos, files, stickers, locations, contacts and polls that a customer sends arrive in the same conversation.
Orders and bookings
If your shop uses Orders, the assistant records an order once the customer confirms. If it uses the Calendar, it offers open times and books after a clear yes.
Passes to a teammate
A customer who wants a human sets the chat to Needs a person. A short summary travels with it, a teammate picks it up, and the assistant stays out.
Team inbox. Clear limits.
What your team sees, and what Telegram does not do.
Beside the other chats
Telegram chats sit in the shared inbox next to WhatsApp, Instagram and Messenger. A chat a teammate opens shows Seen by, and the assistant stays quiet once a person replies.
Statuses and notes
Each chat shows AI is handling, Needs a person or Team is handling. Teammates can leave notes with @ mentions and use saved replies.
No ticks on Telegram
Rdood shows no delivered or read ticks on Telegram messages, so the inbox cannot tell you whether a customer has read a reply.
Campaigns need a started bot
For shops that use Campaigns, a Telegram campaign is a normal message sent only to people who have started your bot. Approved templates are a WhatsApp matter, and anyone who asked to stop is skipped.
Going live. With our team.
Book a demo
Tell us how you talk to customers today, and we show you Rdood answering chats like yours.
We connect the bot
The Rdood team connects your Telegram bot with you, using the token BotFather gives it, and chooses the assistant that answers.
We fill its Knowledge
Your products, prices and policies go into Knowledge, and we set the Formality, Warmth and Brevity sliders so replies sound like your shop.
Test first, then open
We run test chats in the Playground, with no message reaching a customer, and only then open the bot to the people who write to it.
Questions. Answered plainly.
Anything else? Ask us in the demo.
Is there a Telegram bot for business that answers customers automatically?
Yes. Rdood connects a Telegram bot, made with BotFather, to its AI assistant, which answers customers in Arabic or English. Your team sees every chat in the shared inbox, and the Rdood team does the connecting with you.
How does a Telegram auto reply bot with AI work in Rdood?
The AI assistant answers messages sent to your bot, writing from your Knowledge. When a teammate replies, the assistant goes quiet in that chat, and your team can switch it off for a single customer.
Can an AI chatbot handle customer service on Telegram?
Yes. Rdood's assistant answers customers' questions on Telegram and hands the chat to a teammate when a person is needed. For shops that use Orders and the Calendar, it also records orders and books appointments.
Can a Telegram bot take orders for an online shop?
Yes, for shops that use Orders. Rdood's assistant checks stock and price from your catalog, collects the delivery details and records the order once the customer confirms. Your team finds it in Orders, marked Recorded by AI, not checked.
What can customers send to my Telegram bot?
Videos, files, stickers, locations, contacts and polls arrive in the chat along with text. In reply, the assistant and your team can send text, photos, voice notes and documents.
Does Rdood show delivered and read ticks on Telegram?
No. Telegram messages in Rdood carry no delivered or read ticks. WhatsApp and Messenger chats do show them, but on Telegram the inbox shows only the messages themselves.
Can I send a campaign to my Telegram customers?
Yes, for shops that use Campaigns, and only as a normal message to people who started your bot. Rdood does not message anyone who has not, and it skips anyone who asked to stop.
More from Rdood.
- WhatsAppAn AI assistant on your WhatsApp number that answers, sells and books.
- MessengerAn AI assistant for your Facebook Page chats, in the same inbox as WhatsApp.
- Shared inboxOne inbox for WhatsApp, Instagram and Messenger, shared by your whole team.
- Web chatA public chat link for customers, no app and no login, answered by your AI assistant.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business