WhatsApp Business API in Iraq. Rdood connects it with you.
Rdood connects your shop's or clinic's WhatsApp number in Iraq to the WhatsApp Business API, so an AI assistant and your whole team can answer from that one number. Rdood, a Meta Tech Provider, sets the connection up with you in Meta's sign-in window. Meta's rules come with it: a 24-hour reply window and approved templates.
- What it is
- How business software connects to a WhatsApp number, through Meta
- Connected by
- You and the Rdood team, together in Meta's sign-in window
- Same number
- Phone app and Rdood together, where Meta allows it
- Rules
- A 24-hour reply window and templates approved by Meta
App and API. What each does.
The app is made for typing on a phone, while the API lets business software work on a WhatsApp number.
The WhatsApp Business app
The WhatsApp Business app is made for a person who reads and answers chats on a phone.
The WhatsApp Business API
The WhatsApp Business API, also called the WhatsApp Business Platform, lets business software send and receive messages on a WhatsApp number. That is how an AI assistant and a team inbox can run on one number.
Both on one number
Where Meta allows it, a number in daily use on the WhatsApp Business app can work with Rdood too, so the team can keep replying from the phone. Meta decides which numbers qualify, and moving a number takes time.
What Rdood adds on top
Rdood adds an AI assistant that can answer in Iraqi Arabic or English, plus a shared team inbox. Campaigns and appointment reminders come too, for shops that use them.
Meta's rules. In plain words.
Two rules from Meta decide what a business can send to a customer, and when.
The 24-hour window
Every customer message opens a 24-hour window. While it is open, your business can reply with any message, and the Rdood assistant answers inside it.
Templates after the window
After 24 hours, only a template approved by Meta can reach the customer. Approval is Meta's decision, and Rdood cannot promise how long it takes.
The Templates studio
In Rdood's Templates studio, each WhatsApp template is marked Draft, In review, Approved, Rejected or Paused by Meta. Its category is Marketing, Utility or Authentication.
Reminders and campaigns
Reminders, campaigns and new chats sent after the window need an approved template. Campaigns go only to your own customers who agreed to hear from you, and never to anyone who asked to stop.
Getting the API. Step by step.
Book a demo
Tell the Rdood team which WhatsApp number your business uses today, and whether your staff answer it from a phone.
Sign in through Meta
You and the Rdood team open Meta's sign-in window together and link your number to Rdood.
Rdood trains the assistant
Once the number is linked, the Rdood team trains the assistant on your business and tests it with you.
Your number goes live
Customers keep writing to the same number. The assistant and your team now answer from one inbox.
Questions. Answered plainly.
Anything else? Ask us in the demo.
Does the WhatsApp Business API work in Iraq?
Yes. Rdood connects shops and clinics in Iraq to the WhatsApp Business API through Meta, and the Rdood team does the connection with you. Meta decides which numbers qualify, and Meta's rules, such as the 24-hour window and approved templates, come with it.
How do I get the WhatsApp Business API in Iraq?
Book a demo with Rdood, a Meta Tech Provider. The Rdood team connects your WhatsApp number with you through Meta's sign-in window, then trains the assistant on your business and tests it before it goes live.
What is the difference between the WhatsApp Business app and the API?
The WhatsApp Business app is made for a person answering chats on a phone. The WhatsApp Business API lets software work on a number, and Rdood uses it to add an AI assistant and a shared team inbox, plus campaigns and reminders for shops that use them. Where Meta allows it, one number can use both.
Can I use the WhatsApp Business app and the API on the same number?
Yes, where Meta allows it. Your team can keep replying from the phone app while Rdood answers on the same number. Which numbers qualify is Meta's decision, and moving a number can take time.
If I reply from my phone, does the AI keep answering?
No. When someone on your team replies from the phone app, the Rdood assistant steps back in that chat for a while. A teammate can also turn the assistant off for a single customer in Rdood, and on again later.
What is a WhatsApp template, and who approves it?
A template is a ready-written message that Meta must approve before a business can send it after the 24-hour window. A template can be Draft, In review, Approved, Rejected or Paused by Meta, and Rdood's Templates studio shows which. Approval is Meta's decision, and Rdood cannot promise a time.
How do I connect WhatsApp Business to a system my team can share?
Through the WhatsApp Business API. The Rdood team connects your number to it with you, and Rdood gives the whole team one inbox for the chats and customer records, with orders and appointments where those are switched on. Where the developer tools are on, a developer can create API keys and set up webhooks to connect other software.
More from Rdood.
- WhatsAppAn AI assistant on your WhatsApp number that answers, sells and books.
- CampaignsSend WhatsApp campaigns to your own customers and see who read and replied.
- Shared inboxOne inbox for WhatsApp, Instagram and Messenger, shared by your whole team.
- About RdoodWhat Rdood is, who makes it, and how the Rdood team sets it up with each shop.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business