Sell on Instagram and WhatsApp. The AI handles the chats.
Rdood is an AI assistant for online stores in Iraq that sell on Instagram and WhatsApp. It answers price, size and colour questions from your catalog, builds the order in the chat and can record a follow-up for quiet customers. WhatsApp campaigns reach past buyers who agreed, and a report shows which ads started the chats.
- Built for
- Online stores in Iraq that sell on Instagram and WhatsApp
- Answers
- Price, size, colour and stock questions, from your catalog
- Remembers
- Each customer's stage, follow-ups and facts such as sizes
- From your ads
- Chats, new customers and orders, per ad
Ask in chat. Buy in chat.
Shoppers on Instagram and WhatsApp get their answers and place the order without leaving the chat.
Price, size and colour
Rdood's assistant answers from your catalog: the price, and the sizes and colours in stock. It can also send your own photos in a reply.
Example: a black jacket
Say a customer asks a clothing shop in Karrada for a black jacket in size 38. The assistant checks stock, builds the order with the delivery fee for the customer's governorate, and the order shows cash on delivery.
Your product sheet, imported
Rdood's spreadsheet import takes the product file you already keep: the pictures placed in the sheet come in with it, and prices written in thousands are understood.
Arabic or English, any hour
Rdood's assistant replies in Arabic, with an Iraqi dialect option, or in English, in the voice you set. If a customer asks for someone from your team, the chat moves over to them.
Know each buyer. Follow up in time.
Each chat adds to what your team knows about the customer.
One record per customer
Rdood keeps one record per customer, with tags, notes, a timeline and “What we know” facts, such as sizes, that the AI fills in from the chats.
Stages that move on their own
Rdood moves each customer through stages such as Ordered, Delivered and Repeat buyer, based on what happens in the chat.
Follow-ups for quiet customers
If a customer asks about a product and then goes quiet, Rdood's assistant can record a follow-up for your team. The Follow-ups list sorts them into Overdue, Today and Upcoming, each with Done and Snooze.
Every change is visible
Rdood shows every change the AI makes to a customer record on the timeline, with Undo. What your team enters by hand, the AI does not overwrite.
Reach them again. See each ad.
Past buyers who agreed can hear from you again on WhatsApp, and a report shows what each ad brought.
Past buyers, one campaign
Pick an audience such as Bought before, and Rdood shows a live count plus a “Not included” card that says who is left out, and why.
Only people who agreed
Rdood sends a campaign only to customers who agreed to receive your messages. If someone asks to stop, they are left out of every later campaign. On WhatsApp, a campaign to past buyers needs a template approved by Meta.
A report after sending
Rdood's campaign report shows Sent, Delivered, Read and Replied, with the reasons some customers were skipped, and Ordered where Orders is on.
Customers from your ads
When someone clicks your Instagram, Facebook or WhatsApp ad and starts a chat, Rdood's Reports desk counts it under that ad. Each ad gets a row: chats, new customers, messages answered and the orders those people made.
Questions. Answered plainly.
Anything else? Ask us in the demo.
Is there an AI for online stores in Iraq?
Yes. Rdood is an AI assistant for online stores in Iraq, and the Rdood team sets it up with you. It answers customers on Instagram and WhatsApp in Arabic with an Iraqi dialect option, or in English, takes orders in the chat and keeps a record of every customer.
How can I sell on Instagram and WhatsApp with AI?
Rdood's AI assistant does the chat work for you. It answers price, size and colour questions from your catalog, takes the order with the delivery fee, and your team takes over any chat that needs a person.
Can I manage my Instagram shop's orders and WhatsApp chats in one place?
Yes. Rdood brings Instagram messages and WhatsApp chats into one shared inbox, and the orders from both land in one Orders list. A customer who writes on both channels can be linked into one record.
What can I automate in my WhatsApp store?
Rdood automates the repeated chat work: answering product questions, collecting order details, recording a follow-up when a customer goes quiet, and sending campaigns to customers who agreed to receive them. Your team can step in on any chat. The Rdood team can switch parts such as Orders and Campaigns on or off for each shop.
Can I send a campaign to customers who bought before?
Yes, to customers who agreed to receive messages from your shop. In Rdood you start from an audience such as Bought before and see who is left out, and why. On WhatsApp, past buyers hear from you through a template approved by Meta. On Instagram, a campaign reaches only people who wrote in the last 24 hours.
How do I see which ad brought a customer?
Rdood answers this in the Reports desk. For ads on Instagram, Facebook or WhatsApp, Customers from your ads gives each ad a row with the chats that began with a click on it, plus new customers, messages answered and the orders those people made.
Can I get an automatic reply for my clothing store?
Yes. Rdood's AI assistant replies on its own to questions about price, sizes, colours and stock, using your catalog and the Knowledge you give it, in the voice you set. The Rdood team sets it up with you, and anything that needs a person goes to your team.
More from Rdood.
- OrdersAn AI assistant that turns WhatsApp and Instagram chats into orders.
- InstagramAn AI assistant that answers Instagram DMs, takes orders and books appointments.
- CampaignsSend WhatsApp campaigns to your own customers and see who read and replied.
- Delivery and logisticsAn AI assistant that answers delivery questions and takes requests in chat.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business