Ads that start a chat. Rdood answers at once.
Rdood answers chats that start from a click on your Instagram, Facebook or WhatsApp ad in under 5 seconds. You make the ads in Meta's own tools. Rdood's Reports desk then shows one row per ad: its chats, new customers, messages answered and, where your shop uses Orders or the Calendar, the orders and appointments that followed.
- What it is
- Instant answers and a per-ad report for chats that start from your ads
- Ads covered
- Instagram, Facebook and WhatsApp ads that open a chat
- Reply time
- Under 5 seconds, day and night
- Report
- Customers from your ads, in the Marketing tab of Reports
Someone taps. Rdood answers.
From the tap on your ad to a row in your report.
A person taps your ad
When a person taps an Instagram, Facebook or WhatsApp ad that opens a chat, a conversation starts in your shared inbox in Rdood.
The assistant replies
Rdood's AI assistant replies at once, day or night, from your products, prices and policies. A teammate steps in when a person is needed.
The customer gets a record
A person who chats from an ad becomes a customer record in Rdood, with a stage, tags, notes and a timeline, the same as anyone who writes to your business.
The report picks up the click
Rdood reads the ad click that started the chat, so the chat shows on that ad's row in the Reports desk.
Your ads. One row each.
Once chats start from your ads, the Marketing tab in the Reports desk shows a table called Customers from your ads.
A row for each ad
Customers from your ads lists each ad with the chats it started, the new customers it brought and the messages Rdood answered.
Orders and appointments per ad
Each row in Customers from your ads also shows the orders and appointments that people from that ad went on to make, for shops that take orders or book appointments in Rdood.
Ad clicks by day
The Marketing tab in Rdood's Reports desk also shows ad clicks by day for each platform, so you can see when people tapped your ads.
Open a row, or export it
Select an ad's row in Customers from your ads to open the list of people who started a chat from that ad. In the Export tab, choose Per ad to export the reports you pick as a PDF, Excel or CSV file.
The chat ends. Customers stay.
A record that keeps learning
Rdood keeps what it learns from each ad chat on the customer record, such as sizes and preferences. Your team can undo any automatic change, and what your team enters by hand is never overwritten.
The stage follows the chat
A customer's stage moves on its own as the chat goes, from New and Interested onward, so your team can see how far each ad customer has come.
Follow-ups for quiet ad customers
When an ad customer goes quiet before deciding, Rdood's assistant can add a follow-up. The follow-up shows for your team under Overdue, Today or Upcoming.
Reach quiet customers again
A Rdood campaign can reach customers who went quiet and agreed to hear from you, including people who first came from an ad. On WhatsApp, the campaign goes as a template that Meta has approved.
Questions. Answered plainly.
Anything else? Ask us in the demo.
How can I answer click to WhatsApp ad leads instantly?
Rdood's AI assistant answers a chat that opens from your ad in under 5 seconds, day and night. It replies from your products, prices and policies, and a teammate can take over when a person is needed.
How do I know which ad brings customers?
Open the Marketing tab in Rdood's Reports desk. Customers from your ads shows one row per ad, with its chats, new customers and messages answered. Shops that take orders or book appointments in Rdood also see the orders and appointments those people made.
Does Rdood work with Instagram and Facebook ads that go to WhatsApp?
Yes. Rdood answers chats that start from a click on an Instagram, Facebook or WhatsApp ad, on the channel where the chat opens. You make the ad itself in Meta's own ad tools.
Does Rdood create or manage the Meta ads that start a chat?
No. Rdood does not create or manage ads: you do that in Meta's own ad tools. Rdood begins when a person taps the ad and a chat opens, and then it answers, keeps a customer record and reports on that ad.
Can I see who came from one ad?
Yes. In Customers from your ads, open an ad's row to see the list of people who started a chat from that ad. Each person is also a customer record in Rdood, with notes, tags and a timeline.
Can I export the ad report?
Yes. The Export tab in Rdood's Reports desk exports the reports you choose as PDF, Excel or CSV, and Per ad is one of the ways to group them. Pick it to get your results per ad in a file you can share with whoever runs your ads.
What happens to ad customers who go quiet?
They stay in Rdood as customer records. Follow-ups tell your team who to get back to and when, and a campaign can reach customers who went quiet and agreed to hear from you, using an approved template on WhatsApp.
More from Rdood.
- CampaignsSend WhatsApp campaigns to your own customers and see who read and replied.
- ReportsAn Overview, a daily summary and a Reports desk for your chats, orders and bookings.
- InstagramAn AI assistant that answers Instagram DMs, takes orders and books appointments.
- Online storesAn AI assistant for stores that sell on Instagram and WhatsApp in Iraq.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business