An AI receptionist for clinics. Patients book in chat.

Rdood is an AI receptionist for clinics in Iraq: on WhatsApp, Instagram and Messenger it answers patients from the clinic's own Knowledge, offers open times and books after a clear yes. The front desk sees every booking in one calendar and marks who came. A patient who wants a person is passed to a teammate.

What it is
An AI receptionist on the clinic's WhatsApp, Instagram and Messenger
Answers from
The clinic's own Knowledge: services, doctors' days and visits
Front desk
One calendar, a column per doctor or room, with Arrived and Didn't come
Setup
Rdood, a Meta Tech Provider, sets it up with the clinic team

AI receptionist. Working 24/7.

The assistant handles the clinic's chats like a good front desk: it answers first, then books, and brings in a person when needed.

  • Answers about your clinic

    Patients ask about services, which doctor is in on which day and how a visit works. The assistant answers from the clinic's own Knowledge, which the Rdood team sets up with you.

  • WhatsApp, Instagram, Messenger

    Patients write where they already are: WhatsApp, Instagram direct messages or Messenger. The assistant answers day and night, in Arabic or English, and the team sees every chat in one inbox.

  • Understands voice notes

    A patient who prefers talking to typing can record a voice note, and Rdood's assistant understands it and replies in the chat.

  • A person can take over

    A patient can ask for a person at any time. The chat then moves to a teammate with a short summary, and the assistant stays out of it while that teammate holds the chat.

A dental visit. Booked in chat.

An invented example: a dental clinic in Mansour and a patient who wants a teeth cleaning on Thursday.

  1. A patient writes

    A patient messages the clinic on WhatsApp and asks for a teeth-cleaning appointment on Thursday.

  2. The assistant offers times

    The assistant replies with the open times that day, and the patient picks the one that suits.

  3. A clear yes books it

    The assistant reads the booking back. When the patient says yes, the visit appears in the calendar, marked 'Booked by the AI'.

  4. A reminder goes out

    The day before, the patient gets a WhatsApp reminder with these buttons: Confirm, Change time, Cancel appointment. If their last message is over 24 hours old, the reminder goes as a template Meta has approved.

The front desk. Each visit marked.

The calendar keeps the day in order, and the clinic's reports count what happened.

  • A column per doctor or room

    The front desk sees every booking in one calendar, with a column for each doctor or room.

  • Mark who arrived

    When a patient walks in, the front desk marks the appointment Arrived. It then moves to In progress and Done as the visit goes on.

  • Mark who didn't come

    A patient who misses the visit is marked Didn't come. A wrong mark is easy to fix, because every step can be undone.

  • Services with a deposit

    Each service, such as a cleaning or a check-up, has its own length and buffer time, and may ask for a deposit that the team marks as received.

  • Packages of sessions

    A course of treatment can be set up as a package of sessions. When the next session comes due, Rdood sends the team a reminder.

  • Reports count every visit

    For a clinic that books but takes no orders, Reports show appointments that came, did not come or were cancelled, where a shop sees sales. 'Needs you now' lists appointments waiting for approval.

Questions. Answered plainly.

Anything else? Ask us in the demo.

Is there an AI receptionist for clinics that works on WhatsApp?

Yes. Rdood is an AI receptionist that works in chat, not on the phone. A patient writes to the clinic on WhatsApp, Instagram or Messenger, and the assistant replies from the clinic's own Knowledge, suggests open times and books once the patient gives a clear yes. A teammate takes over when a patient needs a person.

Can a dental clinic take bookings on WhatsApp?

Yes. The patient writes to the dental clinic's WhatsApp number, picks one of the open times Rdood's assistant offers and confirms with a clear yes. Rdood then adds the visit to the calendar and sends a reminder the day before.

Is there a patient booking system for clinics in Iraq?

Yes. Rdood is built for shops and clinics in Iraq, and its Calendar module takes appointments from chats into one calendar with a column for each doctor or room. The Rdood team can switch the Calendar module on or off for each clinic, and sets it up with the clinic.

What happens when a patient asks something the AI does not know?

Rdood's assistant answers from the clinic's own Knowledge. If a patient asks for a person, or a request needs one, a teammate takes over the chat and sees a short summary of it. The assistant can also add a follow-up, so the team gets back to the patient.

How does the front desk see who came and who didn't?

Rdood's calendar lets the front desk mark each appointment: Arrived when the patient comes in, then In progress and Done, or Didn't come if the patient misses it. The Reports desk counts the appointments that came, did not come and were cancelled.

Can a clinic remind patients on WhatsApp and let them confirm or cancel?

Yes. Each WhatsApp reminder from Rdood offers the patient Confirm, Change time and Cancel appointment as buttons, so a tap is the whole reply. If the patient last wrote more than 24 hours earlier, the reminder goes out as a template that Meta has approved.

Can the clinic use deposits and packages of sessions?

Yes. Rdood lets a clinic ask for a deposit on a service, which the team marks as received. A treatment that takes several visits can be a package, and Rdood reminds the team about the next session.

Let every conversation end in a result.

We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.

  • No technical setup
  • Ready fast
  • Support that knows your business

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