A web chat link for customers. No app or login.
Rdood's web chat is a public chat link, one for each AI assistant, that opens in any browser with no app and no login. The assistant answers there as it does on WhatsApp, and each visitor becomes a customer record, with the chat in your shared inbox.
- What it is
- A public chat link, one for each AI assistant
- Visitor needs
- A browser. No app and no login
- Visitor sends
- Text, photos and recorded voice messages
- Availability
- A module the Rdood team switches on for each shop
One link. Real answers.
A customer taps the link, asks a question and gets the same assistant that answers on WhatsApp.
Opens in any browser
The chat opens in the customer's own browser when they tap the link. There is no app to install and no login.
The assistant answers there
On web chat the AI assistant uses the same Knowledge and voice as on WhatsApp, so its answers match what your other chats say.
Photos and voice messages
A visitor can attach a photo or record a voice message.
Visitors become customers
Each visitor becomes a customer record, so the conversation and what your team learns about that person stay together under Customers.
Name and email, if you want
The link can ask visitors for a name and email. It is an optional setting called Ask for name & email.
A person can step in
If a visitor asks for someone, the chat reaches your shared inbox with a short summary. A teammate replies, and the assistant stays quiet.
Share it. Know the limits.
Where the link can go, and what to know about web chat first.
In your Instagram bio
Put the link in your Instagram bio, so someone who finds your shop there can ask the assistant a question straight away.
On your Facebook Page
Add the link to your Facebook Page, and visitors can chat with the assistant from there without switching to another app.
Ads, QR codes, messages
Use the link as the destination of an ad, turn it into a QR code for a shop window or a menu, or send it in a message to a customer who wants details.
A daily message limit
Each link has a daily limit on how many messages it takes in.
Arabic visitor page
The chat page visitors see is in Arabic only. The web chat settings screens for your team are in English only.
No ticks on web chat
Web chat messages show no delivered or read ticks in the inbox.
Going live. With you.
Book a demo
Tell us where your customers find you today, and we show you web chat working for your kind of business.
We switch on web chat
The Rdood team turns the module on for your shop and gives you the link for the assistant you choose.
We teach it your answers
Your shop's questions and answers go into the assistant's Knowledge first, so a visitor hears what your team would say.
We test, then you share
We try the assistant in the Playground first. After that, you put the link wherever your customers already are.
Questions. Answered plainly.
Anything else? Ask us in the demo.
Can I get live chat for my website with an AI assistant?
Yes, as a link rather than a box installed on a site. Rdood's web chat is a public chat link where an AI assistant answers at any hour. Your team sees the chat in the shared inbox and can step in.
What is the difference between an AI chatbot for a website and a web chat link?
A typical website chatbot is installed inside a site's pages. Rdood's web chat is a public link that opens in the browser, with one link for each assistant, so you place it in a bio, an ad or a message instead.
Can my customers use website chat without an app?
Yes. A customer taps the web chat link and the chat opens in their browser, with no app and no login. The AI assistant answers, and the visitor becomes a customer record in Rdood.
Can a visitor send photos or a voice message on web chat?
Yes. A visitor can send a photo or record a voice message, and the assistant receives it in the same chat.
Is the web chat page available in English?
No. The page a visitor sees is in Arabic only, and the web chat settings screens for your team are in English only. Ask us in your demo if your audience reads English.
Is there a limit on web chat messages?
Yes. Each link has a daily message limit. You can also choose whether the link asks visitors for a name and email.
Does every shop have web chat?
Not automatically. Web chat is a module that the Rdood team switches on or off for each shop, so ask in your demo whether it is on for yours.
More from Rdood.
- AI chatbotAn AI chatbot that answers your customers in Iraqi Arabic, from your own knowledge.
- Shared inboxOne inbox for WhatsApp, Instagram and Messenger, shared by your whole team.
- InstagramAn AI assistant that answers Instagram DMs, takes orders and books appointments.
- TelegramA Telegram bot with Rdood's AI assistant behind it, in your shared inbox.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business