Salon booking on WhatsApp. With the stylist they asked for.
Rdood is an AI booking system for beauty salons in Iraq that works inside WhatsApp chats. The assistant explains your services, offers open times with the stylist the customer asked for, books after a clear yes and sends the reminder. Packages and repeat visits are tracked, and campaigns bring regulars back.
- Calendar
- A column for each stylist or chair, with its own weekly hours
- Reminders
- On WhatsApp the day before, and on the day for anyone who has not confirmed
- Tracks
- Packages of sessions, repeat visits and customers who did not come
- Setup
- The Rdood team connects your WhatsApp number and trains the assistant with you
Booking in chat. Stylist by stylist.
A customer asks about a service and ends the chat with an appointment in your calendar.
Explains your services
The assistant explains your services from the Knowledge you give it, in Arabic with an Iraqi option or in English. You choose how it addresses customers, such as in the feminine.
A column for each stylist
Each stylist or chair has its own column in the calendar, with weekly hours, time off and salon closures. The assistant offers open times for the stylist the customer asked for.
Length and buffer per service
Every service has its own length and a buffer after it. A quick blow-dry and a long color treatment each block the time they need.
Books after a clear yes
The assistant reads the booking back and books once the customer says yes. If you prefer, it asks your team first, and the booking waits as To approve.
Reminders with buttons
Customers get a WhatsApp reminder the day before, and anyone who has not confirmed gets another on the day. Each reminder has Confirm, Change time and Cancel appointment buttons and goes as a template approved by Meta.
Tracks who did not come
An appointment moves through Booked, Confirmed, Arrived, In progress and Done, or ends as Didn't come or Cancelled. Any step can be undone, and the Appointments report counts each outcome.
Every customer. Remembered.
One record per customer across channels, and the sessions and follow-ups that come next.
Packages and repeat visits
A service can come as a package of sessions or repeat at a set interval, such as a color touch-up. Rdood reminds your team when the next session is due.
What we know about each customer
The 'What we know' section keeps facts such as a preferred stylist or a usual service, filled in from chats. The AI cannot change what your team sets, and each automatic change shows on the timeline with Undo.
Stages that move by themselves
Each customer has a stage, such as New, Interested or Inactive, and the stage moves by itself as the chat goes on. You can rename and recolor the stages.
Follow-ups for your team
The assistant can record a follow-up when a customer asks about a service and then goes quiet. It shows in your team's Follow-ups list when it is due, with Done and Snooze buttons.
Reach them again. If they agreed.
Campaigns go only to your own customers who agreed to hear from the salon.
Choose who hears from you
Pick an audience such as everyone who agreed, those who wrote this week or those who have gone quiet. Before sending, you see a live count, and the Not included card explains who was left out and why.
Send inside your hours
A campaign goes out now or at a time you pick, inside your sending hours. For customers who have not written in 24 hours, the message goes as a WhatsApp template approved by Meta.
See who read and replied
Each campaign has a report with Sent, Delivered, Read and Replied. Anyone who asks to stop is not messaged again, and the app adds a stop line to each message.
Questions. Answered plainly.
Anything else? Ask us in the demo.
How can customers book a salon appointment on WhatsApp?
They message your salon's WhatsApp number. Rdood's AI assistant explains the services, offers open times, repeats the booking and books once the customer agrees. The appointment lands in your calendar under the right stylist, and a person from your team can take over at any time. Booking runs on Rdood's Calendar, which the Rdood team can switch on or off for each salon.
Can a customer book with a specific stylist?
Yes. Each stylist or chair has its own column in Rdood's calendar, with its own weekly hours. When a customer names a stylist, the assistant offers that stylist's open times, and your team can still move a booking by dragging it to another time.
Can a beauty salon send appointment reminders on WhatsApp?
Yes. Rdood sends a WhatsApp reminder the day before the visit, plus a second one on the day if the customer has not confirmed, each with Confirm, Change time and Cancel appointment buttons. WhatsApp requires a template approved by Meta for these, and the approval is Meta's decision.
What happens when a customer does not show up?
In Rdood your team marks the appointment Didn't come, and the Appointments report counts who came, who did not and who cancelled.
Can Rdood handle packages of sessions and repeat visits?
Yes. A service in Rdood can be set up as a package of sessions or as a repeat visit, and Rdood reminds your team when the next session is due.
How can a salon bring regular customers back on WhatsApp?
With a Rdood campaign: a WhatsApp message to your own customers who agreed to hear from you, sent to an audience you pick, such as regulars who have gone quiet. Rdood sends it inside your sending hours as a Meta-approved template, and a customer who asks to stop is never contacted again.
Can the AI assistant move or cancel an appointment?
Yes, when the customer asks. Rdood's assistant can look up a customer's appointments and move or cancel them, and your team sees the change in the calendar. A salon can also make the assistant ask the team before it confirms a booking.
More from Rdood.
- AppointmentsA calendar your AI assistant books into, with WhatsApp reminders.
- ClinicsAn AI receptionist for your clinic: it answers, books and reminds patients.
- CampaignsSend WhatsApp campaigns to your own customers and see who read and replied.
- InstagramAn AI assistant that answers Instagram DMs, takes orders and books appointments.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business