AI assistant for training centers. It answers every enquiry.
Rdood is an AI assistant for schools, institutes and training centers in Iraq. On WhatsApp, Instagram and Messenger it answers the daily questions, when a course starts, how long it runs and what is needed, from the center's own Knowledge. It notes which course each person asks about.
- What it is
- An AI assistant, student records and one shared inbox for training centers
- Answers from
- Your course lists, schedules and conditions, typed in or uploaded as files
- Channels
- WhatsApp, Instagram and Messenger
- Setup
- Rdood, a Meta Tech Provider, sets it up with your team
Daily questions. Answered at once.
When does the course start, how long is it, what is needed: the assistant answers from what the center wrote down.
Course details from Knowledge
Type course lists, schedules and conditions into Rdood's Knowledge, or upload them as files. The assistant answers from them, so every student hears the same thing.
Answers at any hour
Enquiries arrive late in the evening too. The assistant replies day and night in Arabic or English, in the voice you set, and the team sees every chat in one inbox.
Understands voice notes
A parent who sends a voice note does not have to type. The assistant understands what was said and carries on the conversation.
Special cases go to a person
When a parent or student asks to speak to someone, the chat appears for your team as Needs a person, with a short summary, and the assistant steps back.
Enquiry to student. Followed up.
Many enquiries stop after the first answer, so Rdood keeps track of where each person stands.
A record per student or parent
Each person who writes to the center, student or parent, gets one customer record in Rdood, with notes, tags and a timeline.
The course they asked about
Rdood fills in facts such as the course asked about from the chats. They show under What we know, so a teammate reads them before replying. The AI never overwrites what your team enters.
Stages in your own words
A person moves through the stages as the chat goes, and you can rename the stages to match how your center talks. Every automatic move can be undone.
Follow-ups for those who went quiet
A family that went quiet after the first answer can get a follow-up, added by the assistant or a teammate. Mark it Done when finished, or Snooze it to a later time.
A visit or placement meeting
If the center uses Rdood's Calendar, a visit or a placement meeting is booked by the assistant once the person clearly agrees to one of the open times offered.
A message for a new intake
Announce a new intake to people who agreed to hear from you, with an approved WhatsApp template or a normal message. Anyone who asks to stop is not messaged again.
A parent asks. The team follows.
An invented example: a language institute in Karrada and a parent asking about a children's English course.
A parent writes
A parent messages the institute on WhatsApp and asks when the children's English course starts and what the child needs.
The assistant answers
It answers from the course list in Knowledge, and Rdood notes on the record the course the parent asked about.
A visit is booked
If the institute uses the Calendar, the assistant offers open times for a visit or a placement meeting and books after a clear yes.
The team takes over
If the parent asks for a person, the chat reaches your team with a short summary, and the team carries on in the same chat. Anyone who goes quiet shows up on the Follow-ups list.
Questions. Answered plainly.
Anything else? Ask us in the demo.
Is there a WhatsApp chatbot for training centers?
Yes. Rdood runs on a center's WhatsApp Business number and answers course questions, such as the start date, the length and what is needed, from the center's own Knowledge in Iraqi Arabic or English. Staff read the same chats and can reply at any time. The Rdood team sets it all up with you.
Can an AI assistant handle course enrollment enquiries on WhatsApp?
Yes, the enquiry part. Rdood's assistant answers questions about a course, notes the course the person asked about on their record, and passes anyone who asks for a person to your team with a short summary. Your team takes the registration from there, in the same chat.
How do I manage student enquiries on WhatsApp?
Rdood gives each person who writes a customer record with a stage, such as New or Interested, that moves as the chat goes. The Follow-ups page then sorts whom to get back to into Overdue, Today, Upcoming and All.
How can I follow up a student who stopped replying?
Add a follow-up to the person, or let the assistant add one, and it appears on the Follow-ups page when it is due. If the person agreed to hear from you, a campaign can also reach them.
Can the assistant book a visit or a placement meeting?
Yes, if the center uses Rdood's Calendar. The assistant offers open times, reads the booking back and books after a clear yes, or you can make it ask your team first. The Rdood team can switch the Calendar on or off for each center.
Is Rdood a student information system?
No. Rdood covers the enquiry and chat side: an AI assistant that answers, a record and follow-ups for each person, and visits booked in the calendar. It does not replace the system a center uses to manage its students.
Can a center message people about a new intake?
Yes, to people who agreed to hear from you. A Rdood campaign goes out as an approved WhatsApp template or a normal message to people who wrote in the last 24 hours, and its report shows who received it, read it and replied.
More from Rdood.
- ClinicsAn AI receptionist for your clinic: it answers, books and reminds patients.
- CRMOne record per customer, filled in from your chats, with follow-ups for the team.
- AppointmentsA calendar your AI assistant books into, with WhatsApp reminders.
- CampaignsSend WhatsApp campaigns to your own customers and see who read and replied.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business