AI agents for customer conversations
Your replies=your revenue
An AI platform that runs your customer conversations 24/7 on WhatsApp, Instagram and Facebook. Every conversation is an opportunity. Every opportunity is revenue.
- Hi, do you have the black jacket in a size L? And how much is it?
- AI agent · SalesHey there, yes, size L is in stock. It's 45,000 IQD, and delivery inside Baghdad is free.
- Great, reserve one for me
- AI agent · SalesDone. Can I take your name, phone number and address to place the order?
Replies in under5seconds
Works on
- Messenger
- Telegram
- Web chat
Every conversation in one place.
WhatsApp, Instagram, Messenger, Telegram and your website chat land in one inbox. An AI agent answers on the spot, and your team sees everything and steps in when it should.
Instant, around the clock
Nobody waits. An AI agent answers the moment a message lands, in your business's voice.
One team, one inbox
A chat stays unread for everyone until someone opens it, and you see who has seen it and who is handling it.
Hands over to a person
When a customer needs a person, the chat goes to your team with a summary, and the AI stays quiet.
Notes and saved replies
Internal notes between teammates, and saved replies a keystroke away.
- ZZainabDo you have the black jacket in a size L?9:41 PMAI is handling
- AAhmedI'd like a dental cleaning on Thursday9:38 PMAI is handling
- MMustafaWe need 40 portions of lamb mandi for Friday9:30 PMNeeds a person
- HHibaI'll let you know later9:12 PMATeam is handling
- AAliHow much is delivery to Basra?8:55 PMAI is handling
It understands more than text.
Your customer types, sends a voice note, or snaps a photo. The AI agent understands all three in the same chat, and answers from what your business actually knows.
Reads Iraqi dialect the way customers really write it.
Customer sends a voice note? It listens and answers like any message.
A product photo or a screenshot: it reads what's in it and carries on from there.
How much is it, and do you deliver to Basra?
TextDo you have this exact one?
And it answers from your knowledge
Your products, prices, policies and files. Every answer is built on what you taught it.
- PDF and Word files
- Your price list
- Common questions
- Your photos and voice notes
It learns from your team too: when a teammate answers a chat, Rdood keeps the lesson, and you can undo it.
It doesn't just reply. It acts.
A question becomes an order, an enquiry becomes a booking, and every customer lands in a record. Everything the AI agent does is visible, and you can undo it.
It takes the order
It checks stock and price, collects name, phone and address, quotes delivery by governorate, and places the order once the customer confirms.
Illustrative exampleORD-000412ConfirmedRecorded by AI
Black jacket · size L× 145,000 IQD
DeliveryFree
Total45,000 IQD
Cash on deliveryKarrada, BaghdadIt books the appointment
It offers free times, books after a clear yes, and reminds the customer the day before with buttons to confirm or change.
Illustrative exampleDental cleaning10:30 AM12:00 PM4:30 PMThursday 10:30 AM
Will you come?
ConfirmChange timeCancel appointmentBKG-000231Booked by the AI
It remembers every customer
One record per customer across every channel: sizes, preferences, and a stage that moves on its own as the chat goes.
Illustrative exampleZZainabWhat we know
Size: LColour: blackArea: KarradaStage
UndoNewInterestedOrderedIt hands over to your team
A custom request, or a customer who wants a person? The chat goes to the right teammate with a one-line summary. Cancellations and refunds wait for your approval.
Illustrative exampleNeeds a personTeam is handlingSummary
40 portions of lamb mandi for Friday, delivery to Jadriya, needs a quote.
AAliApprovals
Built to fit how your business runs.
Pick your industry and see what an AI agent does in it.
Restaurants and cafés
At peak hours the messages never stop. An AI agent answers menu questions, takes orders and bookings, and passes custom requests to your team.
- Menu
- Orders
- Bookings
Online stores
From a question about price and size to a confirmed order: it checks stock, quotes delivery and places the order.
- Price and size
- Stock
- Order
Clinics
It explains your services, offers free times, books the appointment and reminds the patient the day before.
- Services
- Appointments
- Reminders
Beauty salons
Booking happens inside the chat: it walks through your services, books with the stylist they asked for, and sends the reminder.
- Services
- Booking
- Reminders
Real estate
Not everyone who asks is a buyer. It works out what they need, collects their details and passes the serious ones to your rep.
- What they need
- Their details
- Pass to your rep
Car dealerships
It answers on models and specs, records the buyer's interest and books their showroom visit.
- Specs
- Buyer interest
- Showroom visit
Education and training centers
The same enrollment and course questions land every day. It answers them, collects the student's details and follows through to enrollment.
- Courses
- Student details
- Follow-up
Service businesses
From the first enquiry: it collects the details, books the visit and routes the request to the right team.
- Details
- Booking
- Routing
Delivery and logistics
It takes new orders, answers on areas and delivery fees, and passes anything unusual to your team.
- Orders
- Areas and fees
- Handoff
No customer slips away.
The customer who said “I'll let you know” isn't forgotten. The follow-up writes itself, stages move on their own, and one campaign brings back the ones who went quiet.
- Illustrative example
Stages that move themselves
From New to Interested to Repeat buyer, based on what happened in the chat. You know where every customer stands without asking.
- New
- Interested
- Qualified
- Ordered
- Delivered
- Repeat buyer
H Follow-ups nobody forgets
Who to get back to and when, sorted into Overdue, Today and Upcoming. The AI agent adds them straight from the chat.
Follow-upsIllustrative example OverdueTodayUpcomingGet back to Hiba about the beige abaya
DoneSnoozeQuote for Mustafa: 40 portions of mandi
DoneSnooze
A campaign brings them back
Pick the audience, write the message, set the time, and watch how many were delivered, read and answered.
CampaignsIllustrative example - Message
- Audience
- When
- Review
Wrote this weekWeekend offer on winter jackets, until Saturday.
- 412Sent
- 404Delivered
- 268Read
- 73Replied
WhatsApp campaigns need an approved template.
And you see all of it, in numbers.
How many chats came in, how many the AI agent answered alone, how many became orders. And “Needs you now” tells you where you're needed.
Response time
Under5seconds
Instead of a customer waiting 30 minutes or more. 360× faster to respond.
Conversations handled by AI
58%
They can be handled automatically, without someone on your team stepping in every time. Less time on repeat questions.
Customer satisfaction
4.7/ 5
A faster, easier experience for customers, with the chat handed to a person when it needs one.
- New conversations142
- Answered by AI58%
- Orders confirmed23
Needs you now
- 3 orders confirmed, not delivered yetSee them
- 2 conversations waiting for a teammateSee them
You don't do this alone. We build your AI team with you.
We go step by step with you, and test the whole thing, so your new team is ready to work on day one.
We learn your business
A short session on your industry, your customers and how you sell.
We connect your channels
WhatsApp, Instagram, Messenger and your website, all in one inbox.
We set up your AI agents
A role and a set of tasks for each one, based on what your business needs.
We train them on your company
Your products, your prices, your policies and your tone.
We test and launch
We run every path until the team is ready on day one.
Built for the Iraqi market
It understands Iraqi dialect, the dinar and how selling works here. Not a global platform translated into Arabic.
You decide how it works
You train it on your business, and set what it does and doesn't do.
Grow without growing your team
More conversations means another AI agent and a new role, not another hire.
Launch and setup are part of the experience, not an add-on service.
Everything you need to know.
Still have a question?
What is Rdood?
Rdood is an AI platform for building and running AI agents for sales, support, bookings and orders. They handle your customers around the clock.
Is Rdood just a chatbot?
No. An AI agent in Rdood does more than answer questions. It works out what the customer needs, collects their details, takes the order or the booking, and hands the chat to someone on your team when that is the right call.
Which channels does Rdood support?
WhatsApp, Instagram, Messenger, Telegram and a chat on your website, all in one inbox.
Does it understand Iraqi dialect?
Yes. Rdood is built for conversations in Iraqi dialect and the way customers actually talk, not just formal Arabic.
Can I train it on my company's information?
Yes. Give it your products, prices, services, policies and files, and every answer comes from your own information.
Can it take bookings and orders?
Yes. It places the order in the chat after checking stock and price, and books the appointment from the free times in your calendar. You can also have it ask your team before it confirms.
What happens when a customer wants a real person?
The chat moves to the right person on your team with a summary and the customer's details, so the customer never has to start over.
Can I run more than one AI agent?
Yes. Build as many as you need, such as a sales agent and a bookings agent, each with its own role and tasks.
Do I need someone technical to use Rdood?
No. The Rdood team connects your channels, sets up your AI agents and trains them with you, so you start with no technical work on your side.
Can I connect Rdood to the systems I already use?
Customer records, orders and the calendar are built into Rdood. If you run another system, there is an API and webhooks for developers.
How long until it's up and running?
It depends on how many channels you connect and how much information you have. The Rdood team handles setup, connections and training with you until your AI agent is ready.
Is my customer data safe?
Roles and permissions decide who on your team sees and changes what, and we walk you through how data is stored and kept during setup.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business