AI for Facebook Page messages. Same inbox as WhatsApp.
Rdood is an AI assistant that replies automatically to the Messenger chats your Facebook Page receives, in Iraqi Arabic or English. It can record the order or book the appointment, and it passes the chat to a teammate whenever a customer needs a person. Messenger chats join WhatsApp and Instagram in one shared inbox.
- What it is
- An AI assistant for the chats on your Facebook Page
- Messages
- Two-way text, with customers' attachments coming in
- Ticks
- Delivered and read ticks in the inbox
- Inbox
- The same shared inbox as WhatsApp and Instagram
Messenger chats. Start to finish.
A customer who writes to your Facebook Page gets an answer in Messenger, and the chat can carry on to an order or a booking.
Answers your Page's messages
As soon as someone writes to your Facebook Page, Rdood's AI assistant replies in Messenger in Iraqi Arabic or English, in the voice you chose for your business.
Learns from your team
When a chat your team answered is resolved, Rdood's assistant reads it and keeps the lesson in its knowledge. Your team can undo anything it learned.
Takes and assigns the order
If your shop uses Orders, the assistant builds the order from your catalog and records it once the customer confirms. Rdood then hands the order to one teammate as a task, with a notification.
Books appointments from chat
A patient asks the clinic's Page for a time. For clinics that use the Calendar, the assistant offers open slots, books after a clear yes, and your team can undo any step of the booking.
Hands the chat to your team
When a customer wants a real person, the chat is flagged Needs a person, a short summary travels with it, and the assistant steps aside.
Holds back when you reply
If a teammate replies from Rdood or from Meta Business Suite, the assistant holds back instead of talking over them. Your team can also pause the assistant for a single customer.
Messenger's rules. Spelled out.
Messenger decides a few of these points. The others describe what your team sees in the inbox.
Beside WhatsApp and Instagram
Messenger chats arrive in the shared inbox next to your WhatsApp and Instagram ones, so the team works from one list. The teammate who replies first is marked as the one handling it.
Delivered and read ticks
Messenger messages show delivered and read ticks, so your team can tell whether a reply reached the customer and whether it was read.
Attachments arrive in the chat
An attachment a customer sends comes into the same conversation as their text messages.
The 24-hour reply window
Messenger keeps a 24-hour window open after each customer message, and a reply sent after it closes fails. A chat begins when a customer writes to your Page; comments are outside what Rdood answers.
Campaigns to recent chats
A Messenger campaign is the normal kind: it reaches people who messaged your Page within the past 24 hours and leaves out anyone who asked to stop.
Facebook ad clicks, counted
In Reports, the Marketing tab lists Customers from your ads. A chat that began with a click on your Facebook ad shows on that ad's row, with its new customers, orders and appointments.
Setup. Done with you.
Book a demo
Show us how customers reach your Facebook Page today, and we show you Rdood handling chats like those.
We connect your Page
We link your Facebook Page to Rdood with you, and choose which assistant answers it.
We set up your assistant
You give us your catalog, policies and the way you speak to customers, and the assistant answers from them.
We test, then turn it on
Before any customer writes, we run test chats in the Playground. When they look right, we switch Messenger on.
Questions. Answered plainly.
Anything else? Ask us in the demo.
Can AI answer my Facebook Page messages automatically?
Yes. Rdood connects to your Facebook Page, and its AI assistant answers the Messenger chats customers start, in Iraqi Arabic or English. When a teammate takes over a chat, the assistant goes quiet there, and the whole team sees every conversation in one shared inbox.
What can a Facebook Messenger chatbot do for a business in Iraq?
Rdood works as a Messenger bot for shops and clinics in Iraq: its AI assistant answers questions and hands the chat to a person when needed, and for shops that use Orders and the Calendar it also records orders and books appointments. Rdood is a Meta Tech Provider, and its team connects your Page and trains the assistant with you.
Can I manage Messenger, WhatsApp and Instagram in one place?
Yes. Rdood puts Messenger chats in the same shared inbox as WhatsApp and Instagram. A new chat counts as unread for every teammate until one opens it; after that it shows Seen by, and whoever replies first is marked as handling it.
Can I see if a customer read my Messenger message?
Yes. Rdood shows a Delivered tick once a Messenger message reaches the customer and a Read tick once the customer reads it.
How long can a business reply to a Messenger chat?
The window is 24 hours and restarts each time the customer writes. Rdood and your team answer inside it, and after it closes a reply fails. A new chat starts only when someone messages your Page.
Can I run a campaign for my Facebook Page's customers?
Yes, for shops that use Campaigns, and as a normal message. In Rdood, a Messenger campaign goes only to people who wrote to your Page in the last 24 hours, and anyone who asked to stop is skipped. Approved templates belong to WhatsApp.
Can I see which Facebook ads start Messenger chats?
Yes. In the Reports desk, the Marketing tab has Customers from your ads, which lists the chats, new customers, orders and appointments each Facebook ad led to. No ad account connection is involved: the report comes from the click that opens the chat.
More from Rdood.
- InstagramAn AI assistant that answers Instagram DMs, takes orders and books appointments.
- TelegramA Telegram bot with Rdood's AI assistant behind it, in your shared inbox.
- Ad chatsAnswer chats that start from your ads at once, and see which ad brings customers.
- WhatsAppAn AI assistant on your WhatsApp number that answers, sells and books.
Let every conversation end in a result.
We connect your channels, set up your AI agents and train them on your business, and you see the difference from day one.
- No technical setup
- Ready fast
- Support that knows your business